Senior UX Designer (all genders)

As a Senior UX Designer (all genders), you take strategic ownership of the user experience of our webshop. You analyze complex customer journeys, identify systematic friction points, and develop data-driven UX strategies that sustainably improve conversion, clarity, and brand loyalty.

You connect user perspective, business goals, and technical feasibility — making well-founded design decisions with measurable impact. Together with E-Commerce, Creative, Tech, and external partners, you shape a shop experience that is both highly functional and a true digital expression of our brand.

The role can be filled either full-time or part-time (minimum 3 days per week).

• You analyze our customer journeys holistically (navigation, listing, filters, PDP, cart, checkout) and derive strategic UX initiatives from NPS feedback, qualitative insights, and conversion data.

• You prioritize optimization initiatives based on business impact, effort, and scalability, taking ownership of entire flows.

• You design complex user flows, wireframes, and prototypes for new features and strategic roadmap topics.

• You support A/B tests from hypothesis to evaluation, independently interpret results, and further develop data-based UX standards.

• You continuously refine our functional UI components and design patterns, thinking mobile-first and accessibility-first.

• You constructively challenge requirements from a business or brand perspective and confidently represent design decisions to internal and external stakeholders.

• Several years of experience as a UX Designer in E-Commerce, with clear ownership of conversion-relevant shop flows.

• Proven success in optimizing complex customer journeys with measurable KPI impact.

• Strong experience in Shopify environments and understanding of dependencies between UX, frontend, and app architecture.

• Advanced ability to interpret qualitative and quantitative data (NPS, heatmaps, funnel analyses, conversion data).

• Excellent Figma skills and solid understanding of HTML, CSS, and basic frontend logics (e.g., Liquid).

• A strategic mindset, strong prioritization skills, and the ability to independently drive UX initiatives.

• Strong communication skills, assertiveness, and enjoyment of close collaboration with Onsite, Creative, Tech, and external partners.

• Inspiring environment: Work in an innovative company striving to operate as sustainably as possible and continuously setting new standards.

• Flexibility: Trust-based working hours and the possibility of hybrid work.

• Team spirit: Enjoy memorable celebrations with amazing colleagues, an office full of history, and a dog-friendly workplace.

• Benefits: €50 monthly non-cash benefit via guudcard, ARMEDANGELS shopping vouchers, attractive employee discounts, a JobRad and/or Germany ticket, and a company pension scheme.

• Support: Our Employee Assistance Program provides confidential support in any life situation.

• Come as you are: No dress code – just be yourself (clothing is, of course, required!).

Curiosity, courage, and the drive to take ownership are highly valued here.

Please apply online via the application button and include:

• Your pronouns and, if applicable, your preferred name

• Your CV and, if available, your portfolio — If you choose to share a portfolio, we are particularly interested in a real Shopify UX case where you analyzed a flow, formulated a hypothesis, designed a solution, and ideally implemented it directly in the shop — including the data basis and measurable impact.

• Your earliest possible start date and salary expectations

• A few words about why you are excited to join us

This helps us gain a comprehensive understanding of how well we match. You can address your application to our colleague Milena.

Thank you for your time and interest!